Shipping policy

Shipping Policy

Thank you for shopping with Get Your Stoke On Skincare! Below is an overview of our shipping policy.

1. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

Standard Shipping: Delivery within 5–7 business days.
Express Shipping: Delivery within 2–3 business days.

Shipping times may vary depending on your location and the courier service.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping is available for orders over €50.

4. Tracking Information

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

5. International Shipping

We currently ship to select countries. Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

6. Lost or Delayed Shipments

If your order is delayed or lost in transit, please contact us at support@getyourstokeon.com, and we will assist you in resolving the issue.

7. Questions or Concerns

For any questions about shipping, please contact our support team at support@getyourstokeon.com.

Thank you for choosing Get Your Stoke On Skincare!